The attached questionnaire is intended for programmers who are writing
applications for  OS/2 Warp and are familiar with the Developer's Toolkit.
The questionnaire's purpose is to gather product requirements and 
satisfaction ratings to help us improve future products.  Your answers are 
very important to us.  Please take a few minutes to complete the 
questionnaire.

QUESTIONNAIRE - IBM OS/2 WARP DEVELOPER'S TOOLKIT

1) I write the following kind of applications:
   (Place an "X" in the brackets that apply)
   [  ] Communications
   [  ] Database
   [  ] Device/ Presentation drivers
   [  ] Educational
   [  ] Engineering
   [  ] Games
   [  ] Financial
   [  ] Multimedia
   [  ] OpenDoc
   [  ] Object-oriented applications
   [  ] Pen based
   [  ] Productivity tools
   [  ] Software development tools
   [  ] Speech recognition
   [  ] Other, please specify: 
        _______________________________________________________________

2) I am building OS/2 Warp applications from:
   (Place an "X" in the brackets that apply)
   [  ] Existing DOS/WINDOWS applications
   [  ] Existing UNIX applications
   [  ] Existing OS/2 applications
   [  ] Scratch, i.e., new OS/2 Warp applications
   [  ] Other, please specify: 
        _______________________________________________________________

3) Indicate your programming experience: 
   (Place an "X" in the brackets that apply)
   OS/2 programming    [  ] 0-1 year    [  ] 1-5 years    [  ] 5+ years
   Other Programming   [  ] 0-1 year    [  ] 1-5 years    [  ] 5+ years

4) I use the following languages to write my applications:
   (Place an "X" in the brackets that apply)
   [  ] C
   [  ] C++
   [  ] Assembler
   [  ] REXX
   [  ] Object REXX
   [  ] SOM technology
   [  ] Other, please specify: 
        _______________________________________________________________

5) In addition to the Toolkit, I use the following sources of programming
   information to write my applications:
   (Place an "X" in the brackets that apply)
   [  ] IBM Technical Library
   [  ] IBM Redbooks
   [  ] The IBM OS/2 Online Book Collection on CD
   [  ] The Developer Connection for OS/2
   [  ] Electronic forums, Bulletin Boards, please specify: 
        _______________________________________________________________

   [  ] Non-IBM source, please specify: 
        _______________________________________________________________

6) Describe your opinion on the following programming information
   characteristics:
   Enter a number from 1 (Strongly Disagree) to 5 (Strongly Agree)
   with 3 being neutral.
   [  ] Good overall organization and flow
   [  ] Technically accurate
   [  ] The topics presented have complete information
   [  ] Easy to understand
   [  ] Information is quickly and easily found
   [  ] Information is useful for my applications
   [  ] Code examples demonstrate how to use functions
   [  ] There are enough code examples

7) Describe your opinion on the following characteristics of the 
   sample programs:
   Enter a number from 1 (Strongly Disagree) to 5 (Strongly Agree)
   with 3 being neutral.
   [  ] Sample programs are easy to understand and use
   There are enough sample programs for:
   [  ] Control Program
   [  ] Graphics Programming Interface
   [  ] Multimedia 
   [  ] Presentation Manager 
   [  ] Workplace Shell

8) Describe your opinion on the serviceability of the Developer's 
   Toolkit for OS/2 Warp:
   Enter a number from 1 (Strongly Disagree) to 5 (Strongly Agree)
   with 3 being neutral.
   [  ] Easy to install
   [  ] Easy to access fixes
   [  ] Easy to report problems

9) Rate your overall satisfaction with each of the following:
   Enter a number from 1 (Very Dissatisfied) to 5 (Very Satisfied)
   with 3 being neutral.
   Online guides and references for:
   [  ] Control Program
   [  ] Graphics Programming Interface
   [  ] Multimedia 
   [  ] Presentation Manager
   [  ] Workplace Shell
   [  ] Overall guides and references
   Toolkit sample programs for:
   [  ] Control Program
   [  ] Graphics Programming Interface
   [  ] Multimedia 
   [  ] Presentation Manager
   [  ] Workplace Shell 
   [  ] Overall samples

   [  ] Overall Developer's Toolkit

10) One year from now, I would like to receive the IBM Developer's 
    Toolkit for OS/2 on the following media:
    (Place an "X" in the brackets that apply)
    [  ] CD-ROM
    [  ] 3 1/2" Diskettes
    [  ] Other, please specify: 
         ______________________________________________________________

11) I prefer to purchase programming books from:
    (Place an "X" in the brackets that apply)
    [  ] A bookstore, please specify: 
         ______________________________________________________________

    [  ] A computer store, please specify: 
         ______________________________________________________________

    [  ] A book club
    [  ] Directly from IBM
    [  ] Other, please specify: 
         ______________________________________________________________

12) Comments, suggestions:

    ___________________________________________________________________

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13)   Optional:
          Name:
Company's Name:
       Address:
City/State/Zip:
       Country:
         Phone:
           Fax:


Return it through one of the following mailing process:

    . Internet (tink@vnet.ibm.com)
    . Compuserve (72410,624)
    . IBM Corporation
      Att: Rick Timkovich
      Zip 1606
      P.O. Box 1328
      Boca Raton, Fl  33429-1328

Thank you for your participation.
                       
