This is my attempt at listing some Frequently Asked Questions for the
newsgroup comp.os.os2.networking.tcp-ip, which is where IBM tells us
all to look for support and exchange information about OS/2 Warp when
running the Internet Access Kit.

DISCLAIMER:  The information contained within this document was mostly
extracted from posts made to comp.os.os2.networking.tcp-ip and thus
has only the credibility of the original poster, which can range
anywhere from "propagator of ill-founded rumors," right on up to the
"official words of IBM," or even higher. ;-)

     THIS DOCUMENT IS PROVIDED "AS-IS" AND ANY USE HEREOF IS AT THE
     RISK OF THE USER.  ABSOLUTELY NO REPRESENTATION IS MADE AS TO
     THE COMPLETENESS, ACCURACY, TRUTHFULNESS, USABILITY, OR OTHER
     CHARACTERISTIC OF THE INFORMATION CONTAINED HEREIN.  FURTHER,
     ABSOLUTELY NO REPRESENTATION IS MADE AS TO THE OWNERSHIP OF
     ANY RIGHTS TO ANY OF THE INFORMATION CONTAINED HEREIN.  IF YOU
     NEED SOMEONE TO EXPLAIN TO YOU THAT YOU USE THE INFORMATION
     CONTAINED HEREIN AT YOUR OWN RISK, THEN YOU ARE EXPLICITLY
     PROHIBITED FROM USING ANY INFORMATION CONTAINED HEREIN.

All information contained herein is copyright by the various authors
thereof, and on their behalf, I am demanding a royalty of $1,000 per
use for any use by Microsoft Network.  Any such usage is deemed to be
consent to this royalty agreement, and payment shall be immediately
remitted to:

     William A. Schultz          guru@deltanet.com (Bill Schultz)
     P. O. Box 18732
     Irvine, CA  92713-8732

I am actively soliciting comments, clarifications, and requests for
changes to this FAQ.  Either questions, answers, or both may be
submitted.  Of course, the bulk of the information contained herein
has been, and will continue to be, extracted from the newsgroup
discussion threads in comp.os.os2.networking.tcp-ip as time goes by.

This is file number 4 of 12.  It contains the fourth part of the FAQ.

TABLE OF CONTENTS:

     FAQ PART ONE:

          1.0  GENERAL QUESTIONS
          2.0  GENERAL IBM QUESTIONS
          3.0  GENERAL OS/2 QUESTIONS
          4.0  OS/2 INTERNET ACCESS KIT (IAK) QUESTIONS
          4.1  GENERAL IAK QUESTIONS
          4.2  GENERAL PROXY SERVER QUESTIONS
          4.3  DIAL OTHER PROVIDER QUESTIONS
          4.3.1  GENERAL DIAL OTHER PROVIDER QUESTIONS

     FAQ PART TWO:

          4.3.2  SLIP SPECIFIC QUESTIONS

     FAQ PART THREE:

          4.3.3  PPP SPECIFIC QUESTIONS

     FAQ PART FOUR:

          4.3.4  TIA SPECIFIC QUESTIONS
          4.4  ULTIMAIL/LITE QUESTIONS
          4.5  NEWS READER/2 QUESTIONS
          4.6  SENDMAIL QUESTIONS

     FAQ PART FIVE:

          4.7  WEB EXPLORER QUESTIONS
          4.8  FTP QUESTIONS
          4.9  GOPHER QUESTIONS
          4.10  RETRIEVE SOFTWARE UPDATES QUESTIONS
          4.11  OTHER IAK SOFTWARE QUESTIONS
          4.12  WINDOWS TCP/IP WITH IAK SOFTWARE QUESTIONS

     FAQ PART SIX:

          5.0  OS/2 TCP/IP QUESTIONS

     FAQ PART SEVEN:

          5.0  OS/2 TCP/IP QUESTIONS (Continued)
          6.0  OTHER BONUS PACK SOFTWARE QUESTIONS
          7.0  IBM RESOURCES
          8.0  THIRD PARTY SOFTWARE QUESTIONS
          9.0  OTHER RESOURCES

     FAQ PART EIGHT:

          9.0  OTHER RESOURCES (Continued)

     FAQ PART NINE:

          APPENDIX A - INSTRUCTIONS FOR INSTALLING FIXPACK 5

     FAQ PART TEN:

          APPENDIX B - SLIP CONFIGURATION EXAMPLE

     FAQ PART ELEVEN:

          APPENDIX C - PPP CONFIGURATION EXAMPLE

     FAQ PART TWELVE:

          APPENDIX D - ABBREVIATED SENDMAIL DOCUMENTATION

EDITOR'S NOTE:  This document is very much a work in process.  In fact,
I have not yet completed editing it.  However, because there is so
much useful information available herein, I have decided to go ahead
and post it anyway.  This should result in some comments from all of
you which might save me the trouble of editing this further. (i.e., if
nobody thinks this is a good idea, or that it is way too long. ;-)

4.3.4  TIA SPECIFIC QUESTIONS

Q:  Where do I get information on using TIA with Warp?

A:  You need the separate TIA FAQ, which is available in ZIP form from
    ftp://hobbes.nmsu.edu and look for the file "tiafaq.zip" which is
    used with the OS/2 "view" utility.  This file, and other
    information is available from several other places. (see below.)

=====

Newsgroups: comp.os.os2.networking.tcp-ip
From: alexande@netcom.com
Subject: Re: TIA from Warp??
Date: Sat, 22 Apr 1995 16:49:24 GMT

I tuned in a bit late to this discussion, so this may have been
mentioned.  But there is a useful FAQ about TIA and WARP available via
anonymous ftp from ftp.netcom.com in /pub/ru/rupa/tia/tiafaq.zip.

[Editor's Note:  This URL is the primary source of the TIA/Warp FAQ.]

=====

From: andrew@cs.byu.edu
Newsgroups: comp.os.os2.networking.tcp-ip
Subject: Re: TIA from Warp??
Date: 22 Apr 1995 01:09:39 GMT
Reply-To: andrew@bert.cs.byu.edu (Andrew Lundgren)

In <1995Apr18.200415.7723@nicad3.nic.bc.ca>, nicklin@nic.bc.ca writes:
>A local internet provider in town (our only one) uses TIA for
>connecting its customers. This seems to work ok for Trumpet
>users, but I can't seem to find a way to do it from Warp with
>IAK installed. Anybody have any ideas??
>
Go to hobbes and get the HOWTO file out of networking/tcpip  
Also you might want to try slirp... you can get that from some
place in australia (I think that is the .au domain) or ftp to
oscar.cs.byu.edu, also there is a HOWTO there as well, but it is
for connecting to BYU's local machines, so you will need to modify
the script and numbers, but it will get you pointed in the right 
direction.

Andrew Lundgren
andrew@cs.byu.edu
BYU CS Department Hardware Staff & Deputy CSR

=====

From: dbisset@innovplace.saskatoon.sk.ca
Newsgroups: comp.os.os2.networking.tcp-ip
Subject: Lan Server and TIA-Fixed!!!!!!!!
Date: 19 Apr 1995 20:15:19 GMT
Message-ID: <3n3r0n$qao@io.innovplace.saskatoon.sk.ca>
Reply-To: dbisset@innovplace.saskatoon.sk.ca

For all of you out there that tried to use ppp dial in accounts with 
Lan Server,
but get the dreaded (not supported in this stack revision) error, here 
is what you do.

Remove Lan Server (go to the set up and config icon, that option is in 
there under the tailored path)

Clean out all traces of the previous TIA install from the config.sys.  
If you happen
to find references to any lan server dirs, clean them out as well.

Install TIA

Install Lan Server.

Tricky part to follow-at this point, they should both be working (if 
your office net
is TCPIP you may have troubles, but if you are using NetBios, IPX, etc) 
things should
be cool, you'll only have the regular TIA headaches to worry about.  
BUT IF YOU RUN
THE MPTS UTILITY, IT WILL CHANGE YOUR CONFIG.SYS ENTRIES FOR THE TIA.  
It sees the 
INET.SYS, and all hell seems to break loose.  It seems to sub in all 
its (LS) drivers for
the TIA.  So if you are just using MPTS to change the location of your 
card, this isn't
reflected in the Config.sys anyways, so don't let it update.  Or better 
yet, make a ocpy of the config.sys
to hold close to your heart :-).  Anyways the hint is after a Lan 
Server install, there
are no references to MPTS.  If you use the MPTS software after the 
install, there is
alot of references to MPTS.

Good Luck
Dave Bissett

4.4  ULTIMAIL/LITE QUESTIONS

Q:  Where do I get information about Ultimail/Lite?

A:  The principal source would be the Ultimail/Lite FAQ, which is
    published separately by a different author.  If you cannot find
    a copy, send an e-mail to jslings@ibm.net (Jorgen Slings) and
    ask that it be posted.

=====

From: rrt0301@ibm.net
Newsgroups: comp.os.os2.networking.tcp-ip
Subject: Re: How to install ultimail in existing IAK?
Date: 14 Apr 1995 07:42:41 GMT
Message-ID: <3ml91h$h0b@news-s01.ny.us.ibm.net>
References: <hottens.11.00110586@emr1.emr.ca>
Reply-To: rrt0301@ibm.net

In <hottens.11.00110586@emr1.emr.ca>, hottens@emr1.emr.ca (Hans Ottens) 
writes:
Hans,  
Assuming you deleted the Ultimail icon from the IBM Info Highway
folder and did not manually delete any subdirectories, try the 
following:
Close the IBM Info Highway icon first.  Type IFOLDER from an OS/2 
command	
line, and your Ultimail icon should be restored.
If you find that some icons are still not working as they should, 
delete the
Internet Connection folder and all its contents, and run IFOLDER one 
more time:
then run:

MAKEIDX X:\TCPIP\UMAIL\MAILSTOR\yyyyyy yyyyyy

where X is your drive path and yyyyyy is your Internet login ID 
(twice).

Thanks, Barbara Stauffer-IBM Ultimail Lite support team

=====

From: bc@unixg.ubc.ca  (Alan Ballard)
Newsgroups: comp.os.os2.networking.tcp-ip
Subject: Re: Ultimail: moving directory, suggestions
Date: 22 Apr 1995 07:19:49 GMT
Message-ID: <3naaml$dtn@nntp.ucs.ubc.ca>
References: <3n7gjt$n79@agate.berkeley.edu>
Reply-To: bc@unixg.ubc.ca (Alan Ballard)

In <3n7gjt$n79@agate.berkeley.edu>, drkszk@ocf.berkeley.edu   (Derek 
Suzuki) writes:
>	Is it possible to move Ultimail?  I tried dragging the whole 
directory
>structure to another drive, but I had no way to alter the file 
references in
>the desktop objects. 


Yes, it is possible to move it, but it takes a bit of work.  I wish IBM 
would learn
to make it easy to move directories like the mailstor that are likely 
to get
bigger with time. And I wish they would learn not to mix my "private" 
files in
the same directories as the code and other system parts.

I moved just the message directories (mailstor, server, and mqueue), 
leaving the rest of
the umail directory in place.

You can move the files with drag and drop.  But then you have to
tell umail where you moved them to.  Look in the files umail\umail.pro 
and
umailsrv.pro.  The references to the various directories are fairly 
obvious
and easily redirected.  You also have to edit the sendmail.uml file to 
tell
it where you moved the mqueue and server directories to.

If you also move the rest of umail, containing the programs etc, you'll
also need to update path and libpath in config.sys.

I think these are the only things needing change.

Alan Ballard			|  CompuServe: 70446,44 
Ballard Consulting		|    Internet: bc@unixg.ubc.ca 
3452 West 11th Avenue		|       Phone: 604-738-6265
Vancouver B.C. Canada V6R 2J9	|         Fax: 604-738-6261

=====

From: rrt0302@ibm.net
Newsgroups: comp.os.os2.networking.tcp-ip
Subject: Re: UMail Configuration HELP!!!!!
Date: 1 Apr 1995 23:51:18 GMT
Message-ID: <3lkotm$hkf@news-s01.ny.us.ibm.net>
References: <3l8b4t$781@sheldon.intr.net>
Reply-To: rrt0302@ibm.net

In <3l8b4t$781@sheldon.intr.net>, alindberg@intr.net writes:
>Like others here on the net, my Umail sends well and retreives well, 
however, 
>nothing shows up in my in-box.  If someone could guide me with the 
setup they 
>will bless for ever.
>
>  ULTIMEDIA MAIL/2 LITE LETTERS ARE NOT GOING INTO THE IN-BASKET.

  ERROR DESCRIPTION:
  Customer is able to retrieve messages from the POP Mail Server.
   Customer gets the message "Retrieving 1 of X".  When the
  retrieving process is finished, the mail does not display under
  the "In-Basket" icon.  However, the mail is stored in the
  Postmaster subdirectory.

  LOCAL FIX:
  1.  Verify that the customer has a subdirectory under
               \TCPIP\UMAIL\MAILSTOR\xxxxxx
       where xxxxxx is the customer's  internet logon id.
  .
  2.  If the above subdirectory does not exist, type the
      following under the \TCPIP\UMAIL\MAILSTOR subdirectory:
        XCOPY user xxxxxx /s /h /e /t /r
      where xxxxxx is the customer's internet logon id.
  .
  3.  Verify that the subdirectory \tcpip\umail\mailstor\xxxxxx
      contains the following:
   SENTMAIL      <DIR>
   RECEIVED      <DIR>
   INBOX         <DIR>
   UMAIL            NDX
   ADDRESSB   HNM
  .
  4.  Run the MAKEIDX command:
          MAKEIDX c:\tcpip\umail\mailstor\xxxxxx xxxxxx
      where xxxxxx is the customer's internet login id (it
      appears twice).
      If the customer installed in a directory other than
      c:\tcpip, change the command accordingly.
  .
  5.  Modify the file \tcpip\umail\umailsrv.pro:
                        E UMAILSRV.PRO
      Look for the following section:
      :ACCESS       user             = 'xxxxxx'
             where xxxxxx is the customer's internet logon id
                    password         = 'yyyyyy'
             where yyyyyy is the internet logon password
                    root    = 'C:\TCPIP\UMAIL\MailStor\xxxxxx'
                    access           = 'readwrite'
                    .
  If the above section is missing or is any of the information is
  incorrect, add it to the file.

  6.  Shut down and re-start Ultimail.
  .
  The following may be tried if the above steps fail:
  Modify the file \tcpip\umail\umailsrv.pro:
                     E UMAILSRV.PRO
  Look for the following section:
   :ACCESS        name             = 'Post Master'
                  user             = 'PostMaster'
                  password         = '*'
                  access           = 'readwrite'
                  root= 'C:\TCPIP\UMAIL\MailStor\Postmstr'
                    .
  Change the root line from
  "c:\tcpip\umail\mailstor\postmstr"
      to
  "c:\tcpip\umail\mailstor\xxxxxx"
  .


  where xxxxxx is the customer's internet logon id.
	
IBM UltiMail Lite Support Team


4.5  NEWS READER/2 QUESTIONS

From: scuster@osu.edu
Newsgroups: comp.os.os2.networking.tcp-ip
Subject: Re: nr/2 stopped working
Date: 6 Apr 1995 04:29:58 GMT
Message-ID: <3lvqo6$a81@charm.magnus.acs.ohio-state.edu>
References: <D6KLvo.LCq@news.cis.umn.edu>
Reply-To: scuster@osu.edu

In <D6KLvo.LCq@news.cis.umn.edu>, gjohn@epx.cis.umn.edu (George John) 
writes:
>
>I am running nr/2 1.09 under tcptip ofr os/2 with the latest 
>CSDS (I can't remember the number).
>
>Everything has been working well until today 
>when nr/2 stopped loading.  It complains that it cannot
>create/change to the \KILL directory, and it is aborting.
>
>
>I have etc set to c:\tcpip\etc in my config.sys, but otther 
>than that, I have no clue why it should have stopped 
>working.
>
>Any ideas?
>
open an OS/2 command window and change to your \tcpip\etc directory.
enter an 

attrib -r -s  tcpos2.ini

command.

do a 
dir tcpos2.ini
command.

If this file exists then the following Rexx program may help.

-----cut----
/*---------------------------------------------*/
/*              IAKConfig.cmd                  */
/*                                             */ 
/*     Configure IAK TCPIP for slip.exe        */
/*                                             */ 
/*---------------------------------------------*/

/*    Initialize Rexx Utility Function SysIni  */ 

call rxfuncadd SysIni, rexxutil, SysIni

/*    Initialize Variables    */

tcp_ini_file = 'c:\tcpip\etc\tcpos2.ini'
ini_app_name = 'CONNECTION'
null = '00'x

/* Clear any attributes from the ini file */
/*    This file on my system has the      */
/*    read only and sytem attribute set   */

'attrib -r -s '||tcp_ini_file 

/*---------------------------------------------*/
/*  Change the name of the current connection  */
/*  so that NR/2 will find its kill file.      */
/*                                             */   
/*  Set the variable connection_name to the    */
/*  name in your tcpip\etct\rnspool directory  */
/*---------------------------------------------*/

connection_name = 'Your Connection name in slippm.exe' /* change to 
your configuration */

ini_key_name = 'CURRENT_CONNECTION'
ini_key_value = connection_name || null

call SysIni tcp_ini_file, ini_app_name, ini_key_name, ini_key_value

/*---------------------------------------------*/
/*  Change the name of the current application */
/*  slippm.exe or slip.exe so that your other  */
/*  programs can find the slip connection.     */   
/*                                             */   
/*  Set the variable connection_name to the    */
/*  name in your tcpip\etct\rnspool directory  */
/*---------------------------------------------*/

default_app_name = 'slip.exe or slippm' /* change to your configuration 
*/

ini_key_name = 'DEFAULT_APP'
ini_key_value = default_app_name || null

call SysIni tcp_ini_file, ini_app_name, ini_key_name, ini_key_value

/* Restore the attributes */

'attrib +r +s '||tcp_ini_file

exit
-----cut-------

You have to change the variable connection_name to  match the directory
in \tcpip\etc\rnspool that contains the news.all, news.grp, etc files.

You have to change the variable default_app_name to slip.exe or 
slippm.exe
which ever you use to dial your provider.  (slippm.exe is the app that 
you use
when using the Dial Other Internet Providers icon.)

Hope this helps.

=====

From: porteres@sgate.com
Newsgroups: comp.os.os2.networking.tcp-ip
Subject: sorting subscribed newsgroups
Date: 20 Apr 1995 00:22:39 GMT
Message-ID: <3n49gf$vbh@holmes.sgate.com>
References: <3mr3gg$9fj@bristlecone.together.net> 
<3mr5l9$9ln@bristlecone.together.net>
Reply-To: porteres@sgate.com  (Esten Porter)

Create a file using the system editor containing the two lines,
save it as <whatever>.cmd, and place it in the directory containing
your NEWS.GRP file. Create a program icon to invoke it, the session
settings for which are set to "start minimized" and "close window
on exit". Run this icon after subscribing to additional newsgroups, but
while NR/2 isn't running. It will sort your list of subscribed 
newsgroups
 (news.grp) alphabetically.

copy news.grp news.grp.old
sort <news.grp.old >news.grp

4.6  SENDMAIL QUESTIONS

Q:  Is there any documentation on the sendmail utility?

A:  There is some documentation in part 6 of this FAQ.  The sendmail
    utility is a UNIX program, which has a very large book documenting
    its use in the UNIX world.

[See FAQ Part 6, Appendix D, for sendmail documentation.]

=====

Newsgroups: comp.os.os2.networking.tcp-ip
From: forester@netcom.com (Mike Forester)
Subject: Re: sendmail in os2
Message-ID: <foresterD6G65z.6Ay@netcom.com>
References: <3kr1eu$p8s@usenet.rpi.edu>
Date: Mon, 3 Apr 1995 07:01:08 GMT

Tim Stephen (STEPHEN@CIOS.LLC.RPI.EDU) wrote:
: If sendmail is distributing something to a large list and the
: system is rebooted while smtp is still dealing with the transmission,
: will sendmail recover the process when the system comes up again?

: If not, is there someway to restart stranded mail deliveries?

Sendmail writes two files to the specified mqueue directory, dfAA00nnn 
and qfAA00nnn.  These contain the data and the headers.  A third file, 
xfAA00nnn, is created while sendmail is trying to deliver mail.

If you reboot your system and the df* and qf* files exist when the 
sendmail daemon is started, then yes, it will try to deliver them.  You 
may force it to run the queue any time  with 'sendmail -q'.

However, if an xf* file matching a set of message ids exists, I believe 
sendmail will ignore that message id.  Delete the xf* file and try 
again.

====================================================================
Mike Forester      forester@netcom.com / CIS:  71301,1435
                   The Irrelevant BBS - Jackson, Mississippi
                   (601) 956-8215 / (601) 957-0843
====================================================================

=====

From: jseymou@ibm.net (Jim Seymour)
Newsgroups: comp.os.os2.networking.tcp-ip
Subject: Re: problems with souper/sendmail
Date: Wed, 19 Apr 1995 13:26:39 -0700
Message-ID: </HXlvs4SG1gR083yn@ibm.net>
References: <kQUlvI+etqhW083yn@pink.allcon.com>
Reply-To: cipher@ibm.net

In article <kQUlvI+etqhW083yn@pink.allcon.com>,
stefan@pink.allcon.com (Stefan Behrens) wrote:
>I have some strange problems with souper and sendmail.
>If I want to sent a mail, I get following error-message:
>
>>[F:\tcpip\home\out]souper -s
>>souper: Mailing to goeran@allcon.net
>>IBM OS/2 SENDMAIL VERSION 1.3.6)
>>Invalid operation mode

Do you have a MAILER environment variable set?  If so, it must have at
least "sendmail -t".  I run without one and have no troubles.

Also, have you changed your \tcpip\etc\services file?

   If the file contains the line
        pop             109/tcp         postoffice

   replace it with the line
        pop             110/tcp         postoffice

=======================================================================
=====
| Jim Seymour - Cipher Systems, Inc. - OS/2 Warp & the Internet 
Connection |
| Internet:jseymou@ibm.net or jds@thentao.rain.com - 
Compuserve:76676,3303 |
| Real World: Hillsboro, Oregon, USA - Running SOUPER v1.2 & YARN v0.79    
|
=======================================================================
=====

=====

Newsgroups: comp.os.os2.networking.tcp-ip
From: kempson@snowyowl.co.uk (Niel Kempson)
Subject: Re: Sendmail - os2 - configuration/upgrades?
References:  <D7B661.Bqx@iceonline.com>
Date: Fri, 21 Apr 1995 19:58:00 +0000
Message-ID: <04211995205844um@snowyowl.co.uk>

In article <D7B661.Bqx@iceonline.com>,
    kenk@lionsgate.com wrote ...

> Having done some digging and discovered just how near useless os/2's
> sendmail is, I was wondering if anyone knows if IBM plans to release 
a
> useable version any time soon?

Don't be silly.

> I have tried all variations that i've read about to have sendmail/2
> handle mail to  user@dom.ain   instead of just  user@host.dom.ain

OS/2 sendmail is reasonably good and supports what you want to do.  As
with all implementations of sendmail, you need to learn how to write
sendmail configuration files to make it do what you want it to.

If you give us some clues about what you want to do we can help you.  
For
examples do you have a single e-mail gateway called (say)
mail-gw.lionsgate.com that you want to field all mail to lionsgate.com 
?

You might care to grab

    hobbes.nmsu.edu:/incoming/umsmtp03.zip
                or  /new/umsmtp03.zip

It's a kit for configuring UltiMail to work with SMTP, but it does
include some notes for configuring sendmail and a sample sendmail
configuration file that allows you to field mail for specific domains.
For example:

    mail host:          snowyowl.demon.co.uk
    accept mail to:     user@snowyowl.demon.co.uk
                        user@sos.co.uk
                        user@snowyowl.co.uk
                        user@snowyowl.com

Niel
-- 
Dr C Niel Kempson
Snowy Owl Systems Limited
E-mail: kempson@snowyowl.com (Internet)

=====

This is a record of what to do for my sendmail problem:

Customer Number:     nnnnn-nnnnn

Problem Code:        3X099,RSH

First Call:  3/29/95 @ about 4:00 p.m.:

     I was told to use a SENDMAIL.CF file to fix the problem, but my
     phone call was cut off before I got to get the gory details of
     1) where the file goes; and 2) what to put in it.

Second Call:  3/30/95 @ about 1:14 p.m.:

     SENDMAIL.UML  change "dvyourmailrelay" to "dvguru"

Third Call:  (much later)

     Referred to APAR PJ16119

The bottom line seems to be that IBM may fix it someday.....

************  END OF PART FOUR OF TWELVE PART WARP/IAK FAQ  ***********
